Service Reviews For Sport Clips Haircuts of Abilene

Terrible is the only word to use. Just walked in to get a hair cut. We are in a social distancing time. I get that. Staff was wearing mask and I was told I needed one. I’m not sick with any virus. Then I was told there would be a 3 hour wait. There were 3 people standing in proximity of the building and you had staff not doing anything. I am not sick with virus nor do I have time to wait 3 hours for a hair cut. Then to be told that this is the way it will be during this time of social distance. I have used sports clips since it came to Abilene. Normally I wouldn’t even complain, but I had a time issue the last time I visited this place before covid19. Once again nobody was in or outside of the building yet I was on a wait. I will no longer use sports clips and do intend to bring this up with other retirees of the military. Your people and company could use lessons on customer service. There should be a less than 1 star. Thank you for you lack of support

So this is the second time I have filled this out. On 12.10.17 I was taking my Nephew to get a hair cut for the first time at your store after my sister passed away. We arrived at 1110 at this store The opens at 1130 we were 3rd in line. Door opens, but instead of just getting in line; you all have 2 new log in points. Sure by myself no problem, but went to add my nephew and the machine just hung there. No help, 5 people went by, and still no help from your staff! They just stood there watching. This is a disappointing service desk call, no service, no help, just watch and laugh. Time to change where I get my haircut, and be sure our fan base will also hear about this story.